{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

Delivery Policy

  1. Shipping Timeframe:
    Orders are generally shipped within 3 business days.
    Standard delivery typically takes 3 to 7 business days after dispatch.
    Specific timelines depend on Australia Post's estimates.
  2. Shipping Costs:
    A $10 shipping fee applies for Standard Post.
  3. Order Tracking:
    Australia Post provides tracking details within 24 to 48 hours after the order is placed.
    Customers can use the Australia Post app for tracking, changing delivery methods, or requesting redirection.
  4. Shipping Locations:
    Orders are primarily shipped from Melbourne.
  5. Signature Requirement:
    A signature is required upon delivery. If no one is available, a card will be left for collection at a local post office.
  6. Authority to Leave:
    Customers can directly contact the carrier to request Authority to Leave.
  7. PO Box and Parcel Locker Acceptance:
    Australia Post deliveries can be made to PO Boxes and Parcel Lockers.
  8. Additional Time During Peak Periods:
    Shipping may take additional time during sales, holidays, and extreme weather events.
  9. Exclusions:
    Shipping is only available on weekdays (excluding Australia Public Holidays).